Accessibility Statement for Earls Court Flowers
Our Commitment to Online Accessibility
At Earls Court Flowers, we believe that every customer should experience the joy of ordering beautiful flowers online, regardless of ability. Accessibility is at the heart of our online service, as we strive to make buying flowers simple, convenient, and inclusive for all. We are committed to ongoing improvements, guided by best practices and established international standards, to guarantee that our website is usable by everyone in the Earls Court community.
WCAG 2.1 AA Compliance
Our website is designed and developed to conform with the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) Version 2.1, Level AA. These guidelines establish a wide range of recommendations for making web content more accessible for people with disabilities, including those with visual, hearing, cognitive, and motor impairments. By aligning with WCAG 2.1 AA, Earls Court Flowers ensures that our online ordering experience is perceivable, operable, understandable, and robust for all Earls Court customers.
Screen Reader Compatibility
Recognizing that many users rely on assistive technologies, our website is structured to work seamlessly with leading screen readers. This allows visually impaired customers and those who prefer audio guidance to navigate our pages, select products, and complete their orders confidently. We use meaningful HTML tags, descriptive labels, and logical page structures so screen readers can interpret content accurately, providing the best possible experience for users in Earls Court and beyond.
High Contrast and Visual Accessibility
We understand the importance of a readable, high-contrast website, especially for people with low vision or colour vision deficiencies. The Earls Court Flowers website uses clear typography, ample contrast between text and background, and accessible colour choices. This high contrast design philosophy not only meets WCAG 2.1 AA requirements but also ensures every element—from selecting bouquets to completing checkout—remains easy to see and interact with for all our customers.
Continuous Improvement and Testing
Accessibility is an ongoing process at Earls Court Flowers. We conduct regular audits to assess our website’s compliance with accessibility standards and use both automated tools and manual checks, including user feedback, to identify and resolve potential barriers. We also stay informed about new accessibility features and best practices to further enhance the online ordering experience for everyone in Earls Court.
Contact Us About Accessibility
If you encounter any difficulty accessing information on our website or need assistance placing an order, we are here to help. Our team welcomes your feedback and strives to resolve any accessibility issues promptly, ensuring that each and every Earls Court customer can easily order flowers online. Please use the contact form on our website to let us know how we can assist you or further improve accessibility.
A Web Experience for Every Earls Court Customer
Earls Court Flowers is dedicated to ensuring that no one is excluded from the convenience and joy of buying flowers online. We believe investing in accessible design is essential to serve all Earls Court customers—including those with disabilities. Thank you for choosing us for your flower needs; together, we create a blooming, welcoming community where everyone can participate fully and with ease.
